Terms & Conditions
Last Updated: [Insert Date]
These Terms and Conditions (“Terms”) govern your use of the ECOTICA website (ecotica.com) and the submission of reservation and service requests through it. By accessing our website or submitting a request, you agree to these Terms. If you do not agree, please do not use our website.
1. About Us
ECOTICA is a boutique hotel located in Manuel Antonio, Costa Rica. References to “we,” “us,” or “our” mean ECOTICA.
2. Use of Our Website
You agree to use our website only for lawful purposes. You may not use it in any way that could damage, disable, or impair the site, interfere with any other party’s use of it, or attempt to gain unauthorized access to our systems. You are responsible for ensuring that any information you submit is accurate and complete.
3. Reservation and Service Requests
Requests submitted through our website (including hotel, spa, tours, transportation, and concierge forms) are requests only and do not constitute a confirmed booking. A reservation is confirmed only once our team contacts you to verify availability, pricing, and details, and the reservation is finalized in accordance with our booking and payment terms. Prices, availability, and service details are subject to change and confirmation.
4. Payments, Deposits, and Cancellations
Where a reservation requires payment or a deposit, the applicable amounts, payment methods, and cancellation or refund terms will be communicated to you at the time of booking and form part of your agreement with us. You are responsible for any applicable taxes and fees. Failure to pay in accordance with the agreed terms may result in cancellation of your reservation.
5. Third-Party Services
Some experiences we help arrange (such as tours, transportation, and certain activities) may be operated by independent third-party providers. While we help coordinate these services, they are subject to the providers’ own terms, and we are not responsible for their acts, omissions, or the quality of their services.
6. Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of ECOTICA or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content without our prior written permission.
7. Limitation of Liability
Our website and its content are provided “as is” without warranties of any kind. To the fullest extent permitted by law, ECOTICA shall not be liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, our website or services. Nothing in these Terms limits any liability that cannot be excluded under applicable law.
8. Privacy
Your use of our website is also governed by our Privacy Policy and Cookie Policy, which explain how we handle your personal information.
9. Governing Law
These Terms are governed by the laws of the Republic of Costa Rica. Any dispute arising from or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the competent courts of Costa Rica.
10. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last Updated” date, and your continued use of the website constitutes acceptance of the changes.
11. Contact Us
ECOTICA
Manuel Antonio, Costa Rica
Email: info@ecotica.com
Phone: +506 2777 0411
WhatsApp: +506 8709 9083
Website: www.ecotica.com
